Atomi Help Centre

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FAQs

FAQs

Our frequently asked questions has quick answers to the most common questions.

Don’t see your state during registration?

What subjects do you have videos for?

How is student strength calculated?

How do I reference Atomi content in an assignment?

Do you have an app?

Installing the Atomi app

Where do I find the quizzes?

How do I search inside my subject or class?

AI-marked short-answer questions

AI Feedback FAQs

Billing and subscriptions

How do free trials work?

Can I buy a membership for someone else - my child, my class or my friend?

Do you have packages for classes and schools?

How do credits work?

How does proration work?

Can't find your subject?

Can I add subjects from a different year group or level to my account?

How do I delete my account?

How do I change my password?

How do I turn captions on for Atomi videos?

How do I change my name or profile picture?

I'm getting a "403 Access forbidden!" error - help!

I can’t click the log in button

How do I clear my browser cache?

My progress is not being recorded

I haven't received a confirmation or validation email upon sign up. What do I do?

Help! I've forgotten my password.

Can I download Atomi videos?

Switching between multiple Atomi accounts

What are the technology requirements to use Atomi?

Can I access my course on a mobile device if I purchase online?

How to open the developer console

Updating Safari

Updating Microsoft Edge

How much internet bandwidth do I need to use Atomi?

How can I make suggestions for content or share my ideas or feedback?

How do I apply for a job at Atomi?