Go to Atomi
All Collections
FAQs
FAQs
Our FAQs has quick answers to the most common questions.
General
Don’t see your state during registration?
What subjects do you have videos for?
How is student strength calculated?
Features
Do you have an app?
Installing the Atomi app
Where do I find the quizzes?
How do I search inside my subject or class?
Billing and subscriptions
How do free trials work?
Can I buy a membership for someone else - my child, my class or my friend?
Do you have packages for classes and schools?
How do credits work?
How does proration work?
Settings
Can't find your subject?
Can I add subjects from a different year group or level to my account?
How do I delete my account?
How do I change my password?
How do I turn captions on for Atomi videos?
How do I change my name or profile picture?
Technical
I'm getting a "403 Access forbidden!" error - help!
I can’t click the log in button
How do I clear my browser cache?
My progress is not being recorded
I haven't received a confirmation or validation email upon sign up. What do I do?
Help! I've forgotten my password.
Can I download Atomi videos?
Switching between multiple Atomi accounts
What are the technology requirements to use Atomi?
Can I access my course on a mobile device if I purchase online?
How to open the developer console
Updating Safari
Updating Microsoft Edge
Other
How can I make suggestions for content or share my ideas or feedback?
How do I apply for a job at Atomi?
