The short version
Wonde syncs your student and teacher data overnight, but only for classes that are actively mapped to your Wonde integration. Changes to class structure always need a request to Atomi.
What data does Wonde sync?
Wonde only passes through what Atomi needs to set up and maintain your classes:
Student names and email addresses
Teacher names and email addresses
Class names, class IDs, year levels and descriptions
Two things worth knowing before you get started:
Only classes with students in them are synced. Empty classes in your SIS won't appear in Atomi.
Students need an email address in your SIS. If a student doesn't have one on record, they won't sync through to Atomi.
What syncs automatically
For any class mapped in your Wonde integration, the following changes sync to your Atomi account overnight:
Students added to a class in your SIS (student information system)
Students removed from a class in your SIS
Students moved between classes in your SIS
Teachers added to a class in your SIS
Teachers removed from a class in your SIS
This happens every night. You don't need to notify us or take any action. If it's in your SIS, it'll appear in Atomi the following morning.
Note: The daily sync is managed by Atomi. If your account isn't reflecting recent changes, contact us at support@getatomi.com and we'll look into it.
What doesn't sync automatically
Some changes need a request to our team:
Syncing a new class from your SIS. If a class exists in your SIS but isn't mapped in your Wonde integration, it won't sync automatically. Contact us and we'll get it set up.
Creating a class that doesn't exist in your SIS. Wonde can only sync data that's already in your SIS. If you need a class in Atomi that isn't there, like a Study Skills class, you'll need to point us to an existing SIS class to use as a placeholder, or send us the data to build it manually.
Class-level changes in your SIS. Changes to a class's year level, curriculum, name or other details in your SIS don't automatically update the corresponding class in Atomi. Contact us and we'll update the mapping to reflect the changes.
Removing a synced class. You can delete a class from your Atomi account directly, or contact us for help. If a synced class is deleted from Atomi, the sync for that class will no longer apply.
SIS changes and the daily sync
Because Wonde reflects your SIS directly, any structural changes, like updated class IDs, reassigned students, year-level rollovers, will flow through to Atomi on the next overnight sync.
This is most common in Term 4, when schools begin preparing for the end-of-year rollover.
Before making any large-scale SIS changes, contact us first. If your daily sync is active when big changes are made, like rolling over year levels, updating class IDs, reassigning students between cohorts, those changes will sync to Atomi overnight. Students can end up removed from classes or placed in the wrong year-level classes. This is difficult to reverse. Reach out at support@getatomi.com before you make changes and we'll pause your sync to manage the transition safely.
Quick reference
Syncs automatically | Needs a request |
Students added or removed from mapped classes | Mapping a new class from your SIS |
Students moved between classes (via SIS) | Creating a class not in your SIS |
Teachers added or removed from mapped classes | Class-level changes (name, year level, curriculum) |
Overnight updates from your SIS | Removing a synced class |
FAQs
What if a student doesn't have an email address in my SIS?
They won't sync through to Atomi. Make sure all students have a valid email on record in your SIS.
Why is a class from my SIS not showing up in Atomi?
A few things could cause this. The class may not have been mapped to your Wonde integration yet. Contact us and we can set it up. Also check that the class has students enrolled and that those students have email addresses in your SIS. Empty classes and classes with no valid student emails won't sync through.
A student moved classes in my SIS but hasn't updated in Atomi. What do I do?
Class changes sync overnight. If the change was made today, it should appear in Atomi the following morning. If it's been more than a day, contact us at support@getatomi.com and we'll investigate.
Can I move a student between classes directly in Atomi?
No. Because Atomi reflects your SIS, class assignments are controlled by what's in your SIS. Update the student's class in your SIS and the change will sync through overnight.
What if the data in my SIS is wrong?
Wonde syncs whatever is in your SIS, so incorrect data there will flow through to Atomi. Fix it in your SIS and the corrected information will sync the following morning.
Have a question not covered here? Reach out to our support team at support@getatomi.com. We're happy to help.