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For students

Tom O'Donahoo avatar Lise Townsend avatar Danielle Barakat avatar +1
11 articles in this collection
Written by Tom O'Donahoo, Lise Townsend, Danielle Barakat and 1 other
Purchasing and upgrading

How do free trials work?

How a free trial works on Atomi, how long trials lasts for and what content you can access on a trial.
Lise Townsend avatar
Written by Lise Townsend
Updated over a week ago

Can I cancel at anytime?

Danielle Barakat avatar
Written by Danielle Barakat
Updated over a week ago

What is your refund policy?

Danielle Barakat avatar
Written by Danielle Barakat
Updated over a week ago

How do I upgrade my free student account?

Upgrading from a free student account to get unlimited access and unlock all videos.
Danielle Barakat avatar
Written by Danielle Barakat
Updated over a week ago

Is my payment secure?

Tim Eisenhuth avatar
Written by Tim Eisenhuth
Updated over a week ago

My credit card isn't working, what should I do?

You are trying to upgrade and the payment is not going through.
Tim Eisenhuth avatar
Written by Tim Eisenhuth
Updated over a week ago
Billing and subscriptions

How does billing and subscriptions work?

Danielle Barakat avatar
Written by Danielle Barakat
Updated over a week ago

When am I billed?

Danielle Barakat avatar
Written by Danielle Barakat
Updated over a week ago

How do I cancel my subscription?

Turn off automatic-renewal or cancel your paid subscription in your billing settings.
Lise Townsend avatar
Written by Lise Townsend
Updated over a week ago
Settings

How do I change or add subjects on my account?

You need to add, delete or update your subjects or you are in year 11 and want to add year 12 subjects.
Lise Townsend avatar
Written by Lise Townsend
Updated over a week ago

Why can I only pick a certain amount of subjects for my account?

You get an error message when trying to select more than 7 subjects on your Atomi account.
Tom O'Donahoo avatar
Written by Tom O'Donahoo
Updated over a week ago