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Personal and family accounts
Personal and family accounts
Managing accounts, billing and subscriptions for students and parents on personal and family accounts.
Purchasing and upgrading
How do I upgrade my free student account?
How do I upgrade my free family account?
My credit card isn't working, what should I do?
Is my payment secure?
Billing and subscriptions
How do billing and subscriptions work?
When am I billed?
How do I cancel my student subscription?
How do I cancel my family subscription?
What is your refund policy?
Can I cancel at any time?