Ad blockers and using Atomi in private or incognito windows can block the technology and software used to track your progress on Atomi.
First up, double check that:
- You don't have an ad blocker running; or
- You are not using Atomi in an incognito or private browsing tab or window.
You can read how to disable ad blockers on Atomi here.
If the problem persists please get in touch with our team so we can help!