Admins on a school account can manage the school account settings, and all users and classes. You can read more about admin permissions in Roles and permissions on a school account.
Only owners and admins can assign or remove admin privileges for other users, and only a teacher can be made an admin, not students.
So if you have an IT coordinator or facilitator that you'd like to add as an admin for your school account, invite them as a teacher first and then make them an admin. Here's how to do just that:
How to make a user an admin
1. Go to your account settings by clicking on your name on the right-hand side of the top menu, then click the Settings button.
2. Click on the Users tab.
3. Search for the teacher you'd like to give admin privileges too by typing their name in the search field.
4. Click on the ••• icon to the far right of their name in the table row (under the Actions heading) and select Make admin from the dropdown list.
5. Follow the prompts in the Make admin popup to finish!
How to remove the admin the role for a user
You can remove admin privileges for a user following the same steps as above, but by selecting Remove admin instead during step 4.